←
→
rivers_bend: (grr argh)
Add MemoryShare This Entry

#$%@$#@^@$%@

posted by [personal profile] rivers_bend at 03:09pm on 05/07/2007 under ,
I have been trying for three hours to install the printer driver for my new printer onto my new computer. It will not f-ing do it. I've downloaded the driver for Vista from the HP website but it won't install. I've tried to access it on the disk that came with the printer a multitude of ways.

It says: Windows found driver software for your device but encountered an error while trying to install it.

The extended attributes are inconsistent.

Wonderful.

I'm starting to want to just scream until my ears start bleeding. I've googled and looked at troubleshooting on the HP site, I've read documents that make absolutely no sense at all, I've eaten lunch and started over. I've checked for solutions in the control panel menu.

nothing is helping. Don't suppose anyone out there has advice?
Mood:: 'frustrated' frustrated
←
→
There are 10 comments on this entry. (Reply.)
 

(no subject)

posted by [identity profile] milady1844.livejournal.com at 10:22pm on 05/07/2007
Unfortunately, not so much having advice as letting you know my MIL went through this with her new computer that's running Vista. From what I've heard this is a common problem. Many of the "vista compatible" printer drivers just aren't. It's not clear if it's an MS thing or what. Being a Mac girl, my assumption is it's MS. ;) Hope someone will have some actual advice for ya.
[link] [reply]
 

(no subject)

posted by [identity profile] rivers-bend.livejournal.com at 10:24pm on 05/07/2007
Vista can suck my arse, quite honestly. I am really starting to wish I'd bought a Mac. This is making me crazy. I should probably just turn it all off and go away for a while...
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] milady1844.livejournal.com at 02:09am on 06/07/2007
Yeah. Sometimes that's the best option.
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] rivers-bend.livejournal.com at 10:24pm on 05/07/2007
and was her problem ever solved???
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] milady1844.livejournal.com at 02:11am on 06/07/2007
Well, she returned the printer she bought. That was her only solution. She still calls us every few days to complain. We keep telling her to send it back & get one with NT which is way more stable. Sometimes, if we're particularly tired of her complaints, we tell her to return it & buy a Mac. ;)
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] diachrony.livejournal.com at 10:39pm on 05/07/2007
Geesh, someone else on my friendslist has been going through the exact same problem for the last week plus. She has a new laptop w/ Vista and canNOT get the printer to work. She's been back to the shop and everything. You are not alone, but unfortunately I don't think her problem has been resolved either, and I don't have a CLUE, myself.
[link] [reply]
 

(no subject)

posted by (anonymous) at 10:00pm on 01/08/2007
After spending two days of utter frustration and countless hours online with tech support, I did finally find a solution that worked for me. Thought I would share.
After plugging the printer in and getting the extended attributes error, just close all that up. Now go to Control Panel, Classic View, Printers and select Add A Printer.
Vista will tell you not to use this for a USB printer. Ignore them, and choose local printer anyway. Choose a virtual USB port when it asks. Now select your printer but when it recommends that you use the driver it already has (which just has the same problem as the auto install), tell it to the driver on the disc that came with printer.
That worked for me. Maybe it will help someone else out there.
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] ennui-blue-lite.livejournal.com at 01:49am on 06/07/2007
Oh, hon, that sucks! I wish I had some good computer-savvy advice for you, but unfortunatly, I had trouble trying to download music from Napster today. Legally. Seriously. If it doesn't come with specific instructions, I'm just about lost.

I wish you the best of luck, though. *fingers crossed*.

[link] [reply]
 

(no subject)

posted by [identity profile] victorian-tweed.livejournal.com at 11:33am on 06/07/2007
I'll pick the resident computer geek's brains, and will post back if he can come up with anything that you haven't tried already!
[link] [reply]
 

(no subject)

posted by [identity profile] fpvs.livejournal.com at 03:58pm on 08/07/2007
*throws things at Vista for you*
There are shiny features of it that I like (ie. the Post-its on Windows Sidebar)... But then there are issues like McAfee is not compatible with Vista 64b... only 32. And I have 64... *glares*
*using a free program for Virus Protection, while the crippled McAfee still works as a reliable Firewall*

I know that there are lots of issues with Vista/new MS things (ie. WMP Burn feature not working on v.11 when there is ANY other Burn program installed at the same time... wtf?!?)... I hope you get a solution and SOON!
[link] [reply]

January

SunMonTueWedThuFriSat
    1
 
 2
 
 3
 
 4
 
 5
 
6
 
 7
 
 8
 
 9
 
 10
 
 11
 
 12
 
13
 
 14
 
 15
 
 16
1
 17
 
 18
 
 19
 
20
 
 21
 
 22
 
 23
 
 24
 
 25
 
 26
 
27
 
 28
 
 29
 
 30
 
 31